STORE POLICY

Customer Care


We are passionate about two things: providing high-quality items that we have hand-selected from trusted suppliers, and offering a fantastic service to our loyal customers. So, if there's anything we can assist you with, please get in touch or visit us in our Sidmouth store.

 

Call us: 01395 577363 (Monday - Saturday, 10am - 5pm)

Email us: shop@flauntitonline.co.uk

 


Privacy & Safety

 

At Flaunt It Online, we are committed to maintaining the privacy and security of your personal information, complying with the General Data Protection Regulation and the Data Protection Act 2018. This privacy statement may be updated from time to time, so please check this page frequently.

 

When you purchase from Flaunt It Online we need to gather personal information, including name, email address, postal address and billing details, to complete the transaction. If you create an account with us, we will also store purchase history data. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet and may use software tools to measure and collect session information to improve the user experience. If you write a review or interactive with us on social media we will receive your profile details. 

 

We only collect the above personal and non-personal information for the following purposes:

  • To operate our service

  • To provide customers with customer assistance and technical support

  • To offer a personalised service

  • To create statistical data to improve our services

  • To comply with laws and regulations

 

Your data may be shared with the following third parties to complete a transaction, deal with technical issues or for fraud prevention:

  • Delivery partners

  • IT and marketing companies who support our website and other business systems

  • Payment processing providers

 

Flaunt It online is hosted on the Wix.com platform, which allows us to sell our products to you. Your data is stored through Wix.com's data storage, databases, and the general Wix.com applications. They store your data on secure servers behind a firewall.

 

All direct payment gateways offered by Wix.com and used by Flaunt It Online adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa and Mastercard. PCI-DSS requirements help ensure the secure handling of credit card information by our online shop and its service providers.

 

We will only contact you by email or telephone (if provided) to discuss your transaction, to respond to enquiries, to discuss issues with your account or to resolve a dispute. You can choose to opt-in to receiving email communication, including marketing campaigns, promotions and Flaunt It Online updates.

 

Customers and site visitors can contact us at any time by emailing shop@flauntitonline.co.uk to find out what information Flaunt It Online has collected and stored, and to find out how to delete or change this information.

 

 

Cookies

 

Wix.com uses the following types of cookies to keep track of a user's movements and actions on a site:

  • Session (Transient) cookies: these cookies are deleted when you close your browser and do not collect information from your computer. They do not personally identify the user.

  • Persistent (Permanent or Stored) cookies: These cookies are stored on your hard drive until they expire or until you delete them. These cookies collect identifying information about the user, such as Web surfing behaviour or user preferences for a particular site.

 

 

Payment Methods

 

Credit / Debit Cards (except American Express) - PAYPAL - Cash payment in Store

Please note, we cannot accept payment by cheque.